Refunds and Returns Policy

At SaleOne.Pk, we understand that shipping plays a vital role in your shopping experience. We strive for complete transparency with our shipping policies, ensuring you have a hassle-free experience when ordering from us. Unlike other online retailers, we don’t hide return clauses in fine print—our process is straightforward. Once your order is confirmed, we will quickly arrange delivery to any location within Pakistan.

Understanding Delivery Delays

While we aim to deliver your orders promptly, certain factors such as weather conditions or local authority issues may cause occasional delays. We understand the urgency of your orders and make every effort to process them as quickly as possible. To help us serve you better, please ensure your billing address is complete and accurate for a smooth delivery experience.

Secure Delivery Process

For the safety and security of your order, a signature is required upon delivery. If you live in an apartment or a multi-tenant building, please include detailed address information to ensure successful delivery. If someone else is signing for your package on your behalf, they will be considered your representative, and responsibility for the delivery will rest with you.

If you’re not available to sign for the delivery, we recommend using your workplace address as the delivery destination. Additionally, some products may be eligible for same-day delivery, depending on your location. Our deliveries are made every day of the week, excluding public holidays.

Important Shipping Information

Once your order is shipped, we are unable to reroute it to a different address. However, we offer a self-collection service at our warehouse in Islamabad if needed. You can track your order status anytime by visiting the “Track Your Order” section on our website. While we aim to ensure that product images are accurate in terms of color, design, and quality, slight variations may occur due to monitor settings. These minor differences will not affect the functionality of the product.

Inspecting Your Delivery

If you notice any damage to the product or suspect tampering with the packaging, please refuse the delivery and contact us immediately at Contact@SaleOne.Pk. We are committed to resolving any issues and ensuring your satisfaction with every purchase.

At SaleOne.Pk, we prioritize your shopping experience, and we are here to assist you every step of the way.

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